FREQUENTLY ASKED QUESTIONS

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ARE YOU INSURED?

Yes. Paws & Pause Dog Day Care is insured to professional standards, with specialist animal trade insurers. Our insurance covers public liability, day care, custody, control and transportation of your dog; loss of keys and boarding..

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ARE YOU LICENSED: 

Yes! We're fully licensed by Lambeth Council with a 4* higher rating (Since 2018 all day cares must be licenced by their local authority)

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WHAT ARE YOU TERMS & CONDITIONS?

Click here to read our T&C's in more detail. 

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WHAT IS A SOCIAL ENTERPRISE?

A social enterprise is a company that’s core beliefs are to benefit and improve society and the community. At Paws and Pause we provide volunteer placements for people who are in long term unemployment and are looking to gain support in building confidence in a therapeutic environment.

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I LIKE THE FACT YOU SUPPORT PEOPLE BUT HOW WILL THIS IMPACT MY DOG ?

The main impact this will have on your dog is extra cuddles, extra attention and a higher staff to dog ratio. All of our volunteers will be fully supported, trained, supervised and have a huge passion for all things DOG!

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WHAT YOU NEED TO KNOW ABOUT DAYCARE:

THE GOOD STUFF: 

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Our pups get outside exercise, play time, enrichment activities and plenty of naps (smaller pups get appropriate walk times, specific games/toys and even more naps!)

• Every dog is vaccinated, flead, wormed and spayed/neutered (when appropriate)

• We accept puppies from 12 weeks (or once they’re vaccinations have been completed) 

• The day: play, outside time, nap, enrichment, play

• We’ll post you updates via Instagram 'close friends'

• You'll get a monthly report card for your dog with progress, homework etc!

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THE PRACTICAL STUFF:

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• We are based at 514 Ridgeway Road, SW9 7EX (bright pink arch)

• We currently charge between £33 - £37  a day (inc VAT) 

• All our dogs commit to at least one regular day per week ( 7 day cancellation), any adhoc days carry a surcharge and cannot be made more than a week in advance unless authorised by one of the team.

• Drop offs and pickups are at the arch between 8.45am and 16.30pm (subject to change; we may have longer opening hours in our second site)

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